Tessera is a full-service POS with QR ordering at the table. Guests scan, order, pay — your servers spend the time on the people, not the iPad. Avg check is up 22% across 8,408 covers a night.
No PDF-on-mobile junk. Your guests get a typeset menu with your photographer's photography, course-aware ordering, and "ask the server" rings the right iPad in 2.4s.
Apps fire when the table is seated, mains when the apps are bumped, dessert when the check is dropped. Pacing rules per table-size, per section, per server.
Drag items between guests on the phone. Split evenly, split by person, split a shared bottle 4 ways. Tip line defaults to 22% — average tip rate is 18.4%.
Bring your own iPads or buy the kit at cost. 2.6% flat on cards — no platform surcharge on guest QR pay.
Restaurant group with 4+ rooms? Tessera Concierge — custom contract, dedicated onboarding chef.
"I was skeptical about QR menus at a sit-down place — felt like a takeout move. But Tessera made it look like our actual menu, with the same fonts, the same little drawings. Guests order the second round of natural wines without flagging the server. We're seating an extra turn on Friday nights now."
"The KDS pacing is the unexpected win. Tickets don't pile up at 8:15 because mains fire when apps get bumped — not when somebody screams 'fire 22'. The kitchen is genuinely quieter."
Guests can settle from the phone (Apple/Google Pay, card-on-file, splits at the table). You'll still want one POS station for cash, gift cards, bar orders without a table, and the rare manager override — Service plan includes one full kit. Most rooms with full QR adoption drop from 3 POS stations to 1.
Every server iPad mirrors the QR menu — server taps "order for table 14" and rings it themselves. We've also designed the printed-menu fallback to include a small QR that takes guests back to the order they started, even if they hopped to a different phone. About 14% of orders at Marcato are server-rung, the rest QR.
Guests tap their name on the order screen — items follow whoever ordered them, shared items split evenly by default. At check time, drag-and-drop a Caesar from "Hana" to "shared" and it re-splits live across the table. Two-tap "fairness" mode: everybody pays the average, including tip.
Yes, both, two-way. Reservations land in Tessera with guest notes and dietary tags pre-populated on the table. When you seat a 4-top, Resy/OpenTable updates within 4 seconds; when a table settles, the turn-time goes back to your reservation platform for forecasting. Tock is supported on Service plan.
Pour kit is $349 (one server iPad stand, receipt printer, BBPOS WisePOS E reader). Service kit is $1,408 (two iPads, KDS display + bump-bar, expo monitor, receipt printer, two readers, all cabling). Bring your own — knock $40/mo off either plan. We support any iPad 9th-gen+, Star/Epson printers, Stripe Terminal readers.
We'll typeset your menu, paste the QRs, and have a Tessera lead at your door at 4 PM Friday. If the kitchen prefers the old way after 14 days, we'll pull it back, no questions.