Message a licensed therapist when the thought lands — at 11pm on a Tuesday, in the Lyft after a hard 1:1, on Saturday morning over coffee. Schedule a 30-minute video only when it earns it.
No 15-page intake. No "we'll match you in 7–10 business days." From "I think I should do this" to a real therapist replying — about 90 seconds.
Six questions, no diagnostic gauntlet. We surface 3 therapists who fit your modality, state, and schedule. You pick.
Send a paragraph at 11pm. Drop a voice memo on your commute. Book a 30-min video for the bigger conversations.
A quick weekly check-in — sleep, mood, anxiety, the thing that's been on your mind. Your therapist reads it before your next session.
Not a triage queue. Not a different intern each week. Your therapist sees the whole arc — the message you sent at 2am, the small win on Tuesday, the way your sleep crashes the week of every quarterly review.
PHQ-9 and GAD-7 measured every two weeks. View 2025 outcomes study →
I'd done in-person therapy three times. Each time it'd go great for 2 months, then we'd hit a quarter close at work, I'd miss two Tuesday slots, my therapist would gently bring up "consistency" and I'd ghost. Repeat in 14 months.
With Quiet, the relationship lives in messages. When I had three panic attacks in a row in March, I just typed it out at midnight. Dr. Holst replied at 7am with a plan. I haven't had one in 7 weeks. We have a 30-min video this Friday — but if we don't, the conversation just keeps going.
Both plans HSA / FSA reimbursable. Many employers cover Quiet — we'll check at signup.
For when async is enough. Most members start here.
For when you'd benefit from face-to-face on the harder weeks.
Yes — every therapist on Quiet holds an active, unrestricted license (LCSW, PsyD, PhD, LMFT, LPC) in the state where you live. We verify license, NPI, and malpractice insurance at onboarding and re-check quarterly. You can view your therapist's license number and verify it on your state board's website from the app.
Three things that matter. (1) We accept ~3.2% of therapist applicants; the others accept ~30%. (2) Our therapists carry caseloads of 40–60, not 90–120 — which is why your replies come in 4 hours, not 24+. (3) We measure outcomes with PHQ-9 / GAD-7 every two weeks and publish the data; most competitors don't. We're not the cheapest option. We're the one designed to work past month one.
Quiet isn't a 24/7 crisis line and we're explicit about that in onboarding. If you're in immediate danger, call 988 (Suicide & Crisis Lifeline) or 911. Inside the app, every message is screened in < 60 seconds by safety NLP — high-acuity content is escalated to an on-call licensed clinician (avg pickup 8 min, 7 days a week). We will never delay a check-in to "preserve the therapeutic frame."
Your messages are encrypted at rest and in transit, visible only to you and your therapist. We do not — and contractually cannot — use your message content to train models, sell to data brokers, or share with advertisers. The safety NLP runs on-device for the first pass; only flagged content (≈0.2% of messages) is reviewed by a clinician. Full details in our 4-page privacy policy.
Yes, in two taps, no awkward conversation required. About 14% of members switch in the first month. Your new therapist gets a brief, member-approved summary of themes (not the full transcript) so you're not re-explaining your childhood. You keep your full message history with you.
Quiet is supplemental to crisis care. If you're in immediate danger, call 988 or 911. We tell you that in onboarding, and we'll tell you again the moment it matters.
Six questions. Three therapists who fit. Send your first message tonight. Cancel any time, billed weekly.