Pact runs redlines, approvals, and signatures inside one workflow your legal team designs and your revenue team can actually use. Average time-to-signature drops from 28 days to 6.
Liability shall not exceed $500,000 per incident, capped annually at $1,500,000.
Liability shall not exceed 12 months of fees paid, except in cases of willful misconduct or breach of confidentiality.
Either party may terminate for material breach with 30 days' written notice.
Customer data shall be returned or destroyed within 30 days of termination per § 11.3.
Cap at 12mo fees — matches our outside counsel guidance.
Approved on revenue side. Forwarding to finance.
✓ Auto-approved · matches clause library #L-042.
Legal & revenue teams at
Your legal team curates a versioned library. Sales reps pull approved language without pinging Slack at 11pm. Every clause carries its risk tier and approval rules with it.
This Master Services Agreement is entered into as of June 14, 2026, by and between Pact Inc. and Brightwave Inc.
§ 7.2 Limitation of Liability — 12 months of fees paid…
▸ Drop clause here
MFN clause from L-208 (amber — auto-routes to CFO + General Counsel)
§ 9.1 Either party may terminate for material breach with 30 days' written notice…
Build approval flows visually — by deal size, region, clause risk, customer tier. Pact escalates stuck approvals, ladders to the right exec, and records a full audit trail you can hand to your auditor in one click.
"We used to estimate 7 weeks from first redline to signature on enterprise deals. After 90 days on Pact, that's 11 days — and our GC actually has weekends back."
Brightwave moved 142 active contracts into Pact in a single migration weekend. Their legal team rebuilt the clause library in 3 days. By month 2, redlines from outside counsel were flowing through Word integration without anyone touching email.
No per-envelope fees, no overage gotchas, no AI-credits meter. The price you see is the price you pay.
"I onboarded three new AEs last quarter without writing a single Slack message about contract language. They drafted from the library, the right people approved, and it just worked."
"Sales doesn't ask me 'can I do this?' anymore. They drag the green clause in, get an instant approval, and move on. My job got more interesting because I'm not the bottleneck."
"Our CFO can sign on her phone from a board dinner. The audit trail is cleaner than anything our previous tool produced. We passed SOC 2 with zero contract exceptions this year."
Pact round-trips with Word .docx natively — tracked changes, comments, formatting all preserved. Counsel can edit in Word offline, return the document, and Pact diffs it into your contract automatically with the original commenter attribution intact. We support OOXML, .docm, and locked PDFs (with reconstruction).
EU data stays in the EU. We run a dedicated AWS region in Frankfurt (eu-central-1) with no cross-region replication to US infrastructure. You can pin your tenant to EU at provisioning and verify residency via our trust portal. We're GDPR-compliant, signed by a DPO, and our DPA is available pre-signed without negotiation.
Yes — we're a Salesforce ISV partner with a packaged AppExchange listing. Pact reads quote line items, products, and pricing directly from CPQ and merges them into your contract template. Approvals can be conditioned on CPQ fields (discount %, term length, ramp schedule). Round-trip status updates flow back into Opportunity records.
The "AI" is narrow: it suggests matches between counterparty-proposed language and your existing approved clauses, with a confidence score. Your legal team reviews and ratifies each match the first time a pattern appears, then it auto-approves. We don't train any shared model on your contracts — every tenant has an isolated suggestion index, deleted on offboarding within 30 days.
Both work. Pact has a native e-signature engine (ESIGN / eIDAS-compliant, includes notary integration for QES) for customers who want one fewer vendor. If you're already standardized on DocuSign or Adobe Sign, we orchestrate them — same approval rails, signatures captured through your existing provider with no additional envelope fees.
A 30-minute demo with one of our solution engineers. We'll bring a redline from your last enterprise deal to life.