Plants, soil, and tools that don't die in a week.

It's already adjusted to lower humidity before it leaves us, so the box isn't a shock. We brace the root ball with a biodegradable collar, ship Mon–Wed only so nothing sits in a depot over a weekend, and include a heat or cold pack automatically when your forecast calls for it.

Send one photo within 30 days and we ship a replacement free — no return label, no debate. It covers shipping damage and decline, not a pot you knocked off the sill. Median time from photo to a replacement shipping out is 19 hours.

The soil is — coco coir, worm castings, and pumice, with no synthetic feed. The plants vary, so every product page flags pet-safe vs. toxic, and you can filter the shop to pet-safe only. The snake plant and pothos are mildly toxic; the calathea and parlor palm are safe.

Any time, from your order email — skip the next box, push the cadence to 12 weeks, or pause the whole plan for the winter. There's no minimum commitment and cancelling takes one click; we don't make you call anyone.

Live plants ship to the lower 48 only — phytosanitary rules make crossing borders rough on a plant. Soil, pots, and tools ship to Canada and the UK with calculated duties shown at checkout. We're working on Hawaii and Alaska for spring.